jkk77 Privacy Policy

1. Introduction

1.1 jkk77 is committed to protecting the privacy and personal data of all users of its Platform. This Policy applies to all personal data collected through the jkk77 website (jkk77.win), mobile interface, and any related services or communications.

1.2 This Policy should be read alongside the jkk77 Terms & Conditions, which are incorporated by reference. Where there is any conflict between this Policy and the Terms & Conditions on a privacy matter, this Policy shall prevail.

1.3 jkk77 may process the personal data of users located in Malaysia and other jurisdictions. Where applicable law requires a higher standard of data protection, jkk77 will comply with such requirements.

2. Personal Data We Collect

2.1 jkk77 collects personal data in the following categories:

• Identity Data: Full name, date of birth, nationality, identity card number (MyKad), passport number, or other government-issued identification details provided during account registration or KYC verification.
• Contact Data: Email address, mobile phone number, and correspondence address.
• Financial Data: Bank account details, e-wallet account identifiers (e.g. Touch n Go eWallet, Boost), FPX transaction references, deposit and withdrawal history, and transaction amounts. jkk77 does not store full card numbers.
• Account Data: Username, account preferences, session history, game activity logs, bonus usage, and betting history.
• Technical Data: IP address, device type, operating system, browser type and version, time zone, and pages visited on the Platform.
• Communications Data: Records of live chat interactions, email correspondence, and support tickets submitted to jkk77.
• Marketing Preferences: Your preferences regarding receiving promotional communications from jkk77.

2.2 jkk77 collects data directly from you (e.g. at registration, during KYC, or via live chat), automatically through your use of the Platform (e.g. via cookies and server logs), and from third parties where permitted (e.g. identity verification service providers used during KYC).

3. How We Use Your Personal Data

3.1 jkk77 uses your personal data for the following purposes:

• To create, manage, and maintain your jkk77 account;
• To process deposits and withdrawals and verify payment method ownership;
• To comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations;
• To verify your age and eligibility to use the Platform (21+ requirement);
• To provide customer support and respond to your queries;
• To detect and prevent fraudulent activity, money laundering, collusion, and bonus abuse;
• To personalise your experience and display relevant promotions based on your activity history;
• To send transactional communications (e.g. deposit confirmations, withdrawal notifications, account security alerts);
• To send promotional communications where you have opted in to receive them;
• To operate and improve the Platform using aggregated and anonymised analytics data;
• To comply with our obligations under applicable gaming authority regulations and licensing conditions.

4. Legal Basis for Processing

4.1 jkk77 processes your personal data on the following legal bases:

• Contract performance: Processing necessary to provide you with the jkk77 Platform services under our Terms & Conditions;
• Legal obligation: Processing required to comply with KYC, AML, age verification, and other regulatory requirements;
• Legitimate interests: Processing for fraud prevention, security monitoring, platform improvement, and direct marketing to existing customers (where you have not opted out);
• Consent: Processing for specific marketing communications where explicit consent has been obtained.

5. Data Sharing and Disclosure

5.1 jkk77 does not sell, rent, or trade your personal data to third parties for their own commercial purposes.

5.2 jkk77 may share your personal data with the following categories of recipients where necessary:

• Payment processors and financial institutions: To facilitate deposits and withdrawals via FPX, Maybank, CIMB, Public Bank, Touch n Go eWallet, Boost, and Bank Transfer;
• Identity verification providers: To perform KYC and age verification checks;
• IT service providers: Cloud hosting, database management, and security service providers operating under strict confidentiality and data processing agreements;
• Gaming platform providers and game suppliers: To the extent necessary to operate the games and features available on jkk77;
• Regulatory and law enforcement authorities: Where required by law, court order, or gaming regulatory authority, jkk77 may disclose personal data to relevant authorities;
• Fraud prevention and AML agencies: To detect, investigate, and report suspicious activity in accordance with applicable AML obligations.

5.3 All third parties with whom jkk77 shares personal data are contractually required to process that data only for the purposes for which it was shared, and to maintain appropriate security standards.

6. Cookies and Tracking Technologies

6.1 jkk77 uses cookies and similar tracking technologies on its Platform. Cookies are small text files placed on your device that help the Platform function correctly and improve your experience.

6.2 jkk77 uses the following categories of cookies:

• Strictly necessary cookies: Required for the Platform to operate — including session management, login authentication, and security features. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and account display options.
• Analytics cookies: Help us understand how users interact with the Platform — which pages are visited most, where users encounter errors, and how navigation flows. Data is aggregated and anonymised.
• Marketing cookies: Used to deliver promotional content relevant to your interests based on your browsing and gaming activity. You may opt out of these via your browser settings.

6.3 You may manage or disable cookies through your browser settings at any time. Disabling strictly necessary cookies may affect the functionality of certain Platform features.

7. Data Retention

7.1 jkk77 retains personal data for as long as your account remains active and for a period thereafter as required by applicable law, regulatory obligations, or legitimate business purposes.

7.2 Transaction records and KYC documentation are typically retained for a minimum of five (5) years following the closure of an account, in accordance with AML regulatory requirements.

7.3 Where personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, jkk77 will securely delete or anonymise that data.

8. Data Security

8.1 jkk77 implements and maintains appropriate technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include 256-bit SSL encryption for data in transit, access controls limiting data access to authorised personnel only, and regular security reviews.

8.2 Notwithstanding the above, no method of data transmission over the internet or electronic storage is completely secure. While jkk77 takes reasonable steps to protect your data, we cannot guarantee absolute security and disclaim liability for breaches outside our reasonable control.

8.3 In the event of a data breach that is likely to result in a high risk to your rights and freedoms, jkk77 will notify you and relevant regulatory authorities as required by applicable law within a reasonable timeframe.

9. Your Data Protection Rights

9.1 Subject to applicable law, you have the following rights with respect to your personal data held by jkk77:

• Right of access: You may request a copy of the personal data jkk77 holds about you;
• Right to rectification: You may request that inaccurate or incomplete data be corrected;
• Right to erasure: You may request deletion of your personal data where there is no legitimate reason for jkk77 to continue processing it, subject to applicable legal retention obligations;
• Right to restrict processing: You may request that jkk77 limit the processing of your data in certain circumstances;
• Right to data portability: Where technically feasible and legally applicable, you may request your data in a structured, machine-readable format;
• Right to object: You may object to processing based on legitimate interests, including direct marketing.

9.2 To exercise any of these rights, please contact jkk77 support via live chat or at [email protected]. jkk77 will respond to valid requests within a reasonable timeframe and in any event within 30 days, unless a longer period is permitted by applicable law.

9.3 jkk77 may need to verify your identity before processing a data rights request to ensure the security of your personal data.

10. Children's Privacy and Age Restriction

10.1 The jkk77 Platform is strictly for individuals aged 21 and above. jkk77 does not knowingly collect or process personal data from persons under 21 years of age.

10.2 If jkk77 becomes aware that personal data has been collected from an individual under the age of 21, that account will be immediately suspended, the data will be reviewed, and appropriate action will be taken in accordance with our Age Verification Policy and applicable regulations.

10.3 If you believe a minor has registered on the jkk77 Platform, please report this immediately to jkk77 support so that we may take prompt action.

11. Changes to This Privacy Policy

11.1 jkk77 may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or Platform functionality. The updated Policy will be posted on this page with a revised "Last Updated" date.

11.2 Where changes are material, jkk77 will endeavour to notify registered users via email or an in-Platform notification prior to the changes taking effect.

11.3 Your continued use of the jkk77 Platform following publication of a revised Privacy Policy constitutes your acceptance of the updated Policy. If you do not agree to the updated Policy, you should close your account before the changes take effect.

12. Contact Us

12.1 If you have any questions, concerns, or requests relating to this Privacy Policy or jkk77's data practices, please contact our support team: